Arizona Plumbing Services
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Plumbing Masters 40 N. Central Avenue Ste. 1400 Phoenix, AZ 85004 ROC 255233
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 Phoenix Plumber Reviews & Testimonials Plumbing Masters is very proud of the work and service that we provide our customers. In fact, we get letters from them all the time thanking us for the work that we do. Here are what some of our Phoenix customers had to say! Plumbing Masters, I thought we had a serious plumbing issue so I contacted your company through the Christian Business Directory. From the time I called to the time the technician arrived was right around 2 hrs!! Mike diagnosed the problem immediately, it was nothing more than we needed to run the water in an unused shower every so often - I was expecting to be charged with a service call fee, this was not the case. I was blown away by the timeliness with which the plumber arrived, the expertise, and the courtesy of Mike and Plumbing Masters. I definitely recommended them and will absolutely use them for any future needs. Thanks, Charles Scottsdale, AZ | Plumbing Masters, We had to have a new tankless hot water heater installed as our old one stopped working and was getting too costly to keep up. Erik with Plumbing Masters came out on Monday, 10/31/2011 and was very professional and nice . He wore shoe covers (booties) in the house and was so clean. Erik gave us a fair estimate on Monday afternoon and we had a new tankless hot water heater by Wednesday. It was so wonderful to deal with Erik and I would call on him again when we need help. I was very impressed with Erik"s knowledge of everything he did to get the water heater installed. Erik removed the old water heater which required a pilot and installed the new natural gas water heater which did not require a pilot. Only uses energy when we use it. I would recommend this company and I take my ability to say that seriously. Thank you so very much Erik all your hard work was very much appreciated Sharon Lockwood PHOENIX, AZ 85002 | | | | Plumbing Masters, | | I am more than satisfied with Plumbing Masters. I have never met a nicer guy; Jim was very courteous, professional and efficient. Cassie, the person who answered the phone was very professional and courteous too. It's not very often that you get such great customer service like that over the phone. They responded to my plumbing issue very quickly, in fact same day service. You can't beat that! Now my drain runs faster..... not only do they have good customer service but they do good work. I am keeping their phone number for future work and will recommend them to everyone I know. D. Allan Phoenix, AZ | | Plumbing Masters, We had the pleasure of having Mike Gerow, "The Professor of Plumbing" visit our home. A neighbor's child had managed to toss something or other down our toilet and Mike handled the problem in an efficient and professional manner. He also left no mess in the bathroom when he was finished. This is important!!! He has a warm and comfortable personality and we felt that an old family friend had dropped by for a visit. You could not have a more qualified and outgoing person representing your company. As I said on the phone --- he is the best and you should give him a raise. Mr. Pearson Chandler, AZ | Plumbing Masters and Alex, I want to thank you and Plumbing Masters for the great job Brenden did on my reworking the shut off valve and hose on my toilet. It really is a good job and thank you for taking care of me. I will tell all my friends about the care you took in solving my problem and making things right. Everyone that helped me was so kind, I have a friend in you all. Alex, thank you for what you did for me after finding the second problem from the cracked toilet. Your help in solving that one is well!! Just thank you, GOD BLESS you. IF I could still do plumbing work I would love to work at Plumbing Masters. I know it would be a great place to work for. It is refreshing to know honest people are still around. Again, thanks. M. Colvin Queen Creek, AZ | | | | Plumbing Masters, I saw the commercial from the Queen of Clean and knew this would be a good company to try. I was so impressed with the knowledge and sincerity. Erik offered ideas and his thoughts but no pressure with any of it. He did a fantastic job and I will highly recommend this company to anyone asking. S. Larson Mesa, AZ | | | | Plumbing Masters, I want to compliment you on the fine person and technician you have in Erik Goetz. He was most knowledgeable and responsive to my needs. And, yes, I signed up to be a member of your preferred list. Hope I can get him every time. Thanks, Donna E. Waddell, AZ | | | | | Plumbing Masters, I recently had Plumbing Masters out to my home. My plumber, Paul, arrived on time, was clean, courteous and professional. He offered suggestions, no pressure to purchase anything I did not want. Even advised me of a problem I had, which I was unaware of. I would recommend this company to everyone. Rose Phoenix, AZ | Plumbing Masters, I had a great experience with your company. It started out with Cassie who answered the phone...she was nice and so helpful. While I freaked out on my plumbing problem she remained calm and almost nurturing. I felt like she cared. Second, Erik my tech came out and was so professional and nice he really educated me on my plumbing needs and I felt comfortable and I didn't feel like I was raked over the coals price wise. Thank you for being there for me and I will recommend you to my friends and neighbors for sure. Sincerely, Rene Todd Mesa, AZ | | | | Plumbing Masters, I want to first thank Connie for her professionalism on the phone and working with us not only on the day but the time. We had company coming, thanks again Connie everything worked out fine. The morning of our appointment the door bell rang, and I looked and saw it was Paul the technician, he had returned from last year with his smile and professionalism, and very knowledgeable when it comes to our plumbing needs. Paul goes the extra mile for the customer. We look forward to Connie and Paul's services next year. We would recommend Plumbing Masters for anyone's plumbing needs. H. Horn Surprise, AZ | | | | Plumbing Masters responded quickly to our plumbing emergency. Cassie in the office was so nice and quickly sent their plumber Erik to our home. Erik was excellent! He was very nice, helpful, knowledgeable and thorough. We were very comfortable having him in our home because he was very truthful and trustworthy. He did such a beautiful job....great quality work. He was very precise and neat and explained everything in detail plus wasn't pushy and we didn't feel taken after he left either. We couldn't have asked for a better plumber and we would highly recommend Plumbing Masters and will always request to have Erik back Mrs. Griffen Phoenix, AZ | | | | Plumbing Masters, Our technician was Erik. He was a pleasure to have in our home. Besides his vast knowledge, skills, and abilities, he was courteous and fun. It is reassuring to know that we have found a company we can call and trust with all our plumbing needs and with Erik being our technician of choice. S. and J. Phoenix, AZ | | | | | Plumbing Masters, If only EVERY service-oriented company could offer such courteous, knowledgeable, respectful & well-groomed employees!!! Its so rare in this day & age to see someone who knows his work well, cares about the job he does, and works hard to get it right THE FIST TIME. Mike G. has been out to our rental twice in the past year, and he has been the GOLD STANDARD of professionalism & customer satisfaction!! He is prompt, courteous, personable, and patient (I don't "know" plumbing, but he explains things in terms I can understand without being patronizing). His knowledge of what he does is EXTENSIVE, yet he is humble & not at all patronizing - to me, that says a lot! (I have had plumbers out to my home in the past that don't want to be bothered explaining, and frankly, probably couldn't explain the problem. None have ever expressed that they wanted to offer any explanation in terms I could relate to!). Mike did what needed to be done in a timely manner, but was always respectful of our home, and of us & any questions we had. While out at our house, he got a flat tire, and even handled that with professionalism & a great attitude! Last - but certainly NOT least - of all, we were comfortable and felt safe having Mike in our home. He took care in the areas in which he worked, his behavior was not at all off-putting, and he was pleasant & helpful. You are to be commended for the work your employees do & the manner in which they do it. We have your card, and will be sure to recommend Plumbing Masters to anyone & everyone I know for plumbing related business...Mike, the work he did, & the manner with which he conducted himself is the reason why. Thank you!!! BOSPHX Phoenix, AZ | | | Plumbing Masters, On November 30, 2011, I had problems with leaky faucets and shower problems. I called the contractor, Henley Homes, described the problem and he had Plumbing Masters to the home in short order. The problem was explained and resolved. The part was still under warranty. Mr. Erik Goetz, the plumber not only resolved the problems but advised the reason why I had the problems. With no sales pressure by him I decided to purchase the listed products that are on file. Mr. Goetz was very professional and courteous at all times and explained the procedure he was performing while doing them. I wish also to thank "Connie" who was the service person on the phone I talked to and was not only professional but courteous. Also would like to thank Mr. Kyle Henley of HCH Customer Homes for having the foresight of picking very knowledgeable and professional contractors in the building of my custom home. Thank you. P. Love | | | | Plumbing Masters, I've had some service work done several times over the past year and a half and am very satisfied. The service techs have all been very nice, professional and informative. Erik G. did our hot water tank flush and also inspected all the plumbing. We were very pleased and will not hesitate to call them again when needed. We also find that the Diamond Club program seems to be worth joining. We are very pleased with this company and their service techs. M. Dryder Arizona | | | | The Experience was Painless! Hello...Yesterday was my first experience with Plumbing Masters. Erik Goetz was dispatched to my home to help with a water leak outdoors I had. Erik made the experience "painless" as possible. He was one of the most pleasant people I have ever met. He took his time in explaining everything to me, prior to starting the work. I really liked the standardized pricing, and felt that company's philosophy is "fair" to everyone. Not the cheapest, not the most expensive but certainly the best quality. I felt totally comfortable in what Erik said about the problem and fixing it. I won't call another plumber from here on out. Erik is "my plumber" now and I will refer your company to everyone I can. Thank you for being sensitive to your customers, and I wish your company nothing but the best of success in the future. Jaime S. Peoria, AZ | | | | I have now used Plumbing Masters twice; both for leaks. The first time was a broken water softener and the second was for a broken water heater. Both times, the technicians were knowledgeable and explained everything. When Kris came out this weekend for the water heater, he really new his stuff. I will never use another plumbing service!!! Jaylynn Phoenix, AZ | | | | Excellent! I started over the phone with Mary who was excellent. Jesse was our service technician. My husband met the owner, a gentleman, who also came to the house as well. Excellent Company! They answered all the questions and gave us options. They put in a new hot water heater in our rental home. I would highly recommend them to anyone! C. Myers Cave Creek, AZ | | | | Seniors Searching for a knowledgeable, polite, ON TIME, qualified plumber need to ask for Erik Goetz at Plumbing Masters! The receptionist told me to expect his call in 5 minutes - ON TIME, she said he would stop by at 6PM same day, if running late from previous job, I will get a call with ETA, - AGAIN ON TIME! He checked to see if it could be repaired first (showed me the problems) he explained all my options, cost, warranty coverage, answered all of my questions without hesitation, pointed out the importance of being able to shut the water off to my house in an emergency. He replaced the shut off valve to my house, installed a new USA made water heater, removed the old one & left no mess behind (he even wears booties covering his shoes inside my house). It's nice to know if I need any repairs or service in the future, I can depend on him & ask for him by name. He has years of plumbing experience & I can assure you, you will not be disappointed in the service or quality from Erik & Plumbing Masters! He appears to take pride in his work & spoke highly of the company which impressed me also. J. June Sun City West, AZ | | | | I have WELCOMED THIS COMPANY to repair/install plumbing needs since July 2010 and have experienced great service and the highest quality installations/repairs to existing. I have a stack of receipts over 27 years from companies that are very well known about town and they can not touch PLUMBING MASTERS honesty, quality and work! I am now relieved of being ripped off by hundreds if not thousands of dollars for installations that were poor and devices that gave us poor even polluted drinking water!. These old companies got my money, but I believe in KARMA....plus I believe in never going back to them. PLUMBING MASTERS installations/repairs/ preventative maintenance plumbing is handled for complete safety. It is joyfully obvious the owners have a policy about proper work and code. Today the company sent me Jim Needham Sr. and Jim Jr. to do my yearly check up, I had concerns about my existing reverse- osmosis unit installed in 2006 by a different plumbing company here in Scottsdale. I religiously changed yearly filters on- time, nevertheless, this unit had badly malfunctioned...the bladder gone in the tank. It was not holding two gallons but hardly giving one! To make matters worse, until a person dis-assembles this and takes it out, only then did my new plumbers see it was installed wrong and the backflow from the dirty sink could enter the water stream of drinking water. UGHHHHHHHHHH! Since 2006...thanks to an old Scottsdale plumbing company......but wait THERE'S MORE: In addition, I learned that the old system took out the magnesium and potassium in our drinking water OMG!. Current testing has shown reverse-osmosis is literally "dead water".....and since we depend on it for all our cooking, drinking....I am sure it has contributed to a few health issues which developed over the course of five (5) years without having those minerals in our drinking water and a few things unwanted from the original bad install. I tasted a sample of the new water and WHAT A DIFFERENCE! Our bodies need potassium and magnesium. Without it bone loss and high blood pressure rise! The entire house was checked and the new hoses on the washer are stainless steel. Taking out the old filtration left me with the option of having a soap dispenser so I did that. Holy cow do I have good water, right from my kitchen tap, no "other tap" to push for it...it streams out beautifully. Thanks guys, your great! Hi to Mary and Connie in the office plus Patrick! Hello and congratulations to Jesse on your new son! I wanted to write this to put a smile ON YOUR FACES, cuz you've taken the fear out of plumbing for us! "DONE RIGHT THE FIRST TIME"....that should be on your receipts and trucks too! This is a WIN-WIN. Call them, you won't be disappointed! Sincerely, Jessica Scottsdale AZ | | | | | | Wonderful! I've heard of Plumbing Masters from TV and the Queen Of Clean, but never called them before. Our hot water heater had been out for weeks and we couldn't afford to replace it right away. I called and Jim was our technician. He took the time to explain everything to us and gave us a great price and performed the work right away! And while he was here we also had him unplug 2 drains and put in a new garbage disposal. He was wonderful! We will never call anyone else ever again!!! Thank you so much!! Nancy R. Scottsdale, AZ | | | | Excellent Job! This is the second time I have used Plumbing Masters. I am a single women with an old house that keeps needing repairs. Johnny came out the first time and did an excellent job & was very friendly, honest and professional. This time Johnny was out on sick leave and Erik G. came out and did another excellent job! He was also extremely helpful, professional, courteous, knowledgeable, honest...well the list goes on. I am grateful for their help. I would highly recommend this company and Erik & Johnny. I will use them in the future when needed. Robin HM Phoenix, AZ | | | | Plumbing Masters, I called Plumbing Masters and spoke to Connie, she was very nice and friendly. I told her the problem, she said Paul was the person to come out. They came the same day. He explained what had to be done and showed us the parts. He did an excellent job. He was friendly and courteous too. Sincerely, Hudson Peoria, AZ | | | | EXCELLENT! I have had Plumbing Masters at my home many times throughout the years. They have ALWAYS been thorough and answered all of my questions. They have honest, hard working employees. Recently I had a leaking bathroom faucet. Jim came out and gave me a price. Since we are moving in a month, he lowered the price significantly. It was a generous offer that I couldn't refuse. I always recommend Plumbing Masters to all my friends. Thank you to all employees of Plumbing Masters for maintaining such a great company! egunn1 Phoenix, AZ | | | | Plumbing Masters, I am writing to say thanks to your company and especially your technician, Jim. He found a leak near the water main in my front yard, a sub-standard connection and plastic pipe that was no longer manufactured (lucky me!). He stayed all day and got everything fixed up. He told me that the work would be done so well, I wouldn't even know he was there. Even though I have desert landscaping with different kinds of rock, it did look like no one had been there. I couldn't be happier with the quality of the work done and the professional attitude of your technician, Jim. Thanks so much. Lorena Royce Peoria, AZ | | | | We called them to look at a few concerns we had with our house. The first was a loud water hammer noise that would occur when the irrigation system turned on and off. The second was what we thought to be a minor leak of some sort. We had a great experience with Pluming Masters. From our first contact all the way through the repair, they were punctual, professional and knowledgeable. They called to set-up a time for an initial evaluation within only a few minutes of us e-mailing them and gave us a window of 7-11 on Saturday. They then called the day prior to let us know we were towards the top of their list so the plumber would likely be at our house between 7-8 a.m. Jesse, the plumber showed up promptly at 7:10 a.m. and was very professional. He was knowledgeable and helpful and went straight to work. Jesse was great! He stayed until all of our problems were completely addressed and even moved one of the parts he installed to get a better result. The only reason I gave a B on price is because plumbing repairs are so expensive, but the professionalism was worth the price. It was a pleasure working with a company that values their customers and shows that in their professionalism. We would for sure use them again! Keep up the good work. The fact that your plumber was punctual, prepared and got the job done the first time is fantastic. Shannon S Surprise, AZ | | | | We were recommended to Plumbing Masters, which was a blessing to us, because they sent us Erik. He proved to be very efficient, polite, willing to answer any of our plumbing questions, a really hard worker and stayed with the job until it was competed. I would highly recommend Erik to anyone. Connie was very polite, efficient and answered all my concerns in a most pleasant manner. My whole experience with everyone at Plumbing Masters was very satisfying. M. Giroux Sun City, AZ | | | | We would hire Plumbing Masters again. Work performed: Installed a new 50 gallon water heater, relocating from the position of the old one (this move made necessary because of a new AC unit and filter), necessitating new water lines, gas lines, tie-ins, and braces. A 6-year warranty on parts, labor and flushing was included. In addition, the tech installed an "after market circulator pump" with two manifolds at the other end of the house to get us hot water to bathrooms there faster. Comments: Relocating the water heater with considerable restrictions on space and angles was a complicated job that took the tech longer than expected, but he stayed with it well after a normal day's work in order to get it done for us on the day promised. The "after market circulator pump" solution to our long wait for hot water to two bathrooms, suggested by owner Patrick Cosgrove, was far less expensive than the alternative solution of a "whole house instant hot water circulator," and has been very satisfactory. The technician Jesse also noticed and replaced a leaky connection on an exterior faucet gratis. A few days after the new heater was installed, we noticed a problem on a Saturday morning. Jesse was on his way to correct it before we were off the phone with the office. Owner Patrick followed through with a call to assess our satisfaction and also a personal inspection, after which he arranged for further bracing to make absolutely sure the new connections would remain rock solid under any circumstances. The company's "clean plumber" slogan is warranted, and the booties worn to protect our floors were a nice touch, but far more important, this is a company I feel I can trust to provide us with a job well done at a fair price, and service above and beyond expectations. Plus, these are really nice folks and a pleasure to deal with. P. Comus Phoenix, AZ | | | | Great Plumber Dan Burke - professional, friendly, very competent. He made the extra effort to repair our leaky faucet and prevent possible flood in our house by updating our plumbing. We definitely will request him to service our home again. J & N Beboit Sun City West, AZ | | | | We recommend Plumbing Masters! We work with Plumbing Masters and others. There is a huge difference when it comes to service. Plumbing Masters jobs are always cleaned up well, their techs are clean, professional, and know what they are doing. We recommend them at every opportunity. Chad Phoenix, AZ | | | | Excellent Service! We've had excellent service from the guys that came out. We've used them several times for a bunch of things. They come right out and they are friendly. Their prices are reasonable. My wife and I are willing to pay a little more for good service. There are probably cheaper people out there but when we get good service we stick with those people. Their prices are worth it. We will absolutely continue to use them. J.Jamison Goodyear, AZ | | | | I would use this company again. This was my mothers home who is 90 years old. The plumber talked with my brother and was very professional. The drain was completely blocked. He had to unblock the line to the alley, which connected with the City of Phoenix. Had great services, very professional and knowledgeable. E. Manuel Waddell, AZ | | | | Great Job! The plumber arrived EXACTLY on time, and installed my kitchen sink as well as a few other items. I wish I had used this company on the other plumbing jobs I had in the past. I positively recommend the Plumbing Masters company. R. Willis Peoria, AZ | | | | Great company to work with! Very courteous service from everyone including the customer service representative who answered the phone to the technician. Erik G. was really knowledgeable and a pleasure to work with. I would hire this company again and would request Erik. Ipaz Phoenix, AZ | | | | Plumbing Masters, I want to compliment you on the fine person and technician you have in Erik Goetz. He was most knowledgeable and responsive to my needs. And, yes, I signed up to be a member of your preferred list. Hope I can get him every time. Thanks, Donna Waddell, AZ | | | | Plumbing Masters, Just wanted to say that Jesse did a wonderful job today. He was prompt and efficient. He let me know what needed to be done and then did it. I wanted to send a review to Google, Angie's List and Kudzu but I am not signed in as a member to those websites. Just let Jesse know that I appreciate the service he provided. Robert A. Mesa, AZ | | | | Outstanding Service and Company! The owner and the employees of this company are amazing people that care very much about their customers and their community. I have referred Plumbing Masters to several of our customers and friends and have heard tremendous things. They are all clean, professional, knowledgeable and they ever wear "booties" when coming into your home to ensure they keep your home clean. You will not find a better plumbing company and they are the only plumber I would refer. Kristi Phoenix, AZ | | | | Very professional and clean! They even changed their arrival time based on a change in my schedule. They have always been so patient with my children who love to watch them at work. They keep things clean and answered all my questions thoroughly. I would highly recommend them to anyone! Elizabeth Phoenix, AZ | | | | Great Service! Erik is everything you want a plumber to be. He was on time, very thoroughly checked out all of the plumbing, not just where the problem was and repaired everything very efficiently. He was very knowledgeable and explained all problems and repairs. I will ask for him by name in the future. pygmyluvr Phoenix, AZ | | | | Worth Every Cent! I had to delay scheduling my plumbing appointment because I didn't have enough money for the repair until I received my social security check. I was praying that I would have enough money to fix my problem. When the technician from Plumbing Masters came out he had to use two machines because of all the things I had put down my drain. Dan was a very good person and worked very very hard. He was very considerate and worked with me. My neighbor found a coupon on their website that saved me more money. I am very pleased, it was worth every cent! C. Gonzalez Phoenix, AZ | | | | Solar Water Heater We used Plumbing Masters to install a solar water heater for our home. They did an awesome job and in a timely manner. The best thing is that it cost just a little more then a regular water heater! Thanks Guys! pfamily6 Phoenix, AZ | | I am a new landlord and the first week that my tenants arrived at the house the water heater was not working. I was so stressed out because I got a quote from another plumber who said that I needed to purchase and install a whole new water heater. I needed a 2nd opinion so I called Plumbing Masters and they fit us into their schedule that same day. The technician, Jim, was clean, friendly, and very professional. Even my tenants commented that the technician smelled good, just like the sign on his truck stated. Jim was very thorough and reassessed the water heater to find that the igniter was the only thing that needed to be fixed. I could tell that he was very knowledgeable and even took the time to teach me and the tenant how the heater works and explained what we should do for maintenance. I was so impressed with how much he knew. He fixed the heater and my tenants were able to have hot water. I am so GRATEFUL for fast, friendly, and professional service. I will recommend Jim N. at Plumbing Masters any day!!! Thank you. Isabelle | | | | "We were very pleased with the work that Plumbing Masters performed on our kitchen sink. We had a challenging issue that required an "out of the box" solution, and our Plumbing Masters tech worked persistently to see the project done and done right. He was also very courteous (wearing booties over his hoes inside the house) and was helpful in ways not even associated with the plumbing work. " Jenifer Mazur Anseth | "My wife has worked in real estate for several years and has recently worked with a few property management companies. They have hired Patrick and Plumbing Masters on several occasions and have always had very good things to say. They are on time, reasonably priced, professional, and courteous to all people they encountered. I definitely recommend Pat and his crew." Joe Laux III 2010 | Plumbing Masters, "Jesse was a wonderful technician and did a great job as usual. He does his very best to please, he is my champion and I will nominate him every time!" Lilianna Sun City, AZ | Plumbing Masters, "Jesse was very professional and helpful. Your bid was at least $200.00 cheaper and you won my business without scare tactics. I really appreciate it. As I told your dispatcher, not only did the other company try to gouge me....but the plumber who arrived was very creepy as well." "I'm very relieved now. Your company's magnet has earned a place on my fridge!" Sincerely, L. Major El Mirage, AZ | Plumbing Masters, I would like to comment on Andy B.'s work done at my place on 8/28/10. He was on time. His work was that of a professional. He was very tidy. Cleaned up well after his work was done. He put in a very long day ~ till around 8:00PM! Was very cheerful and friendly. Explained the work being done. I was interested in how the big sewer pipe was being installed and he explained it all. I was completely satisfied with everything ~ sure glad that I've signed up with Plumbing Masters ~ I will certainly recommend them. Thank you. Andy also showed me the results of the picture of the sewer line so I could see all the roots in the pipeline. Unbelievable! He also showed me the parts of the old pipe, and how easily it disintegrated. Andy is an excellent representative of your company. I am a happy customer!!! Edna Pittman Phoenix, AZ | | Hello Patrick, I'd like to personally thank you as one businessman to another and recommend Cassie for a raise! She answered all my questions professionally, has obviously mastered the skills of phone etiquette and did her best to schedule me for a weekend slot in the schedule. Although I had to cancel the service, I wanted you to know I appreciate what a wonderful employee you have. You should reward her with a Ruth's Chris dining experience for her everyday efforts! Gary Kelley Wittmann, AZ | Dear Patrick and Plumbing Masters, The Smell Good Plumbers: I want to thank you for the work you did on my rental property. You did the partial re-pipe in the kitchen and though you told me that there may be some patch work required to cover your work you were able to do it and leave no trace. If your potential customers wants more detail, they can contact me, John Burke, at John@Sharp painting.com. John Burke | Plumbing Masters, I wanted to let you know I am renting a home in Waddell, AZ. In turning on the gas the inspector failed the Hot Water Heater due to ventilation. Alex Holland's professional approach and persistence found a problem that had existed since the home was built. Not only did he find and fix, he ensured my family would be safe. The vent was not up to code, and when there was no wind it would be closed off, evidenced by the black ring on the inside of the top cover. Alex followed through and common sense approach led to a positive outcome. Thank you Alex, and thank you Plumbing Masters. Bradley Weast Waddell, AZ | Plumbing Masters, "I was so happy with Alex and Andy. They were amazing and the only reason you got the job is because of Alex. Your company is just amazing. Alex did everything he said he was going to do, He is a great guy! When they were done installing the Tankless water heater you could not even tell they had even been in our home, because it was so clean. I even bought 4 years of your Diamond Club Membership." Thanks Clyde Fredin Glendale AZ | "I had a service need on a Sunday and within an hour of calling I received service. Wow, what service I received, Jesse McCoy was the best! He definitely was courteous, professional, knowledgeable and knew what he was doing. I saw your add on Cox internet at Kudzu.com. I have to tell you that I was concerned about the price, with a job well done and now some peace of mind. If I ever need a plumbing job again, I will be using the name I trust, Plumbing Masters." Thank you! Thank you Jesse! Charles McKeown | | Plumbing Masters, Friday, July 17 our main water line to our home sprung a large leak. We had no idea whom to call. Your ad caught our eye. We were advised by your office that someone would be at our home between 5:00 and 7:00 and would call first before coming. We cannot believe the great service you provide. Your Plumber Paul showed up when he said, repaired the leak and we had water within an hour. He advised to put copper line down and we had been advised by a couple of neighbors prior to our 2nd leak they had copper put in so the problem would not occur again. Paul came the next morning at 5am as he said and did the work. He was very professional. All that you promised on the phone at our initial call was fulfilled and we are very grateful for the wonderful service we received. We will definitely recommend you. Sincerely yours, Ruth Ann Degand Surprise, AZ | Plumbing Master, I want to thank you for your quick service and very pleasant experience. Your service rep., Adam, was so gracious and made me feel like I had know him for years. He is definitely an asset to your company. I would like to thank you for allowing me to make 3 payments; especially at this time. Again, Thanks for your professional service! Karen Blackman | Hi Patrick, I just wanted to send a note saying how pleased I am with your incredible customer service and care. Your company is always my ONLY call for every plumbing issue. Megan is a joy to talk to on the phone, and all of your plumbers go above and beyond to make sure I'm happy with your service. Thank you for taking such great care of us. Sincerely, Ann in Phoenix | Plumbing Master, I never call, but I had to! Your guy was just great, polite, and put on those little things on his shoes. I will tell my friends and family and I will use you all the time!!! Sandy Riggert Glendale, AZ | Dear Plumbing Masters, I appreciate the willingness your company had to work with my schedule. Your technician was courteous and professional. The work was done better than I had expected and he cleaned up his work area extremely well. Even though the job took longer than expected; amazingly the price stayed the same. I have found myself a new plumbing company. Thank you! Craig Kurtzborn Goodyear, AZ | Plumbing Masters, I was grateful when we called and your company was able to send someone right out. Your plumber fixed a problem that three other plumbing companies could not fix. Best of all, the area where he was working was spotless when he was finished. Thank you very much. Ray and Renee McCrite Mesa, AZ | Plumbing Masters, Your technician was very professional. He explained my options and did not pressure me to make a decision. That quality is hard to come by in this day and age. I was also impressed with the friendly service. Great job! Give that guy a raise! Dr. Ladd Williams Mesa, AZ | To get the great plumbing services that these satisfied customers received, call Plumbing Masters in Phoenix at 602-258-4850. In the West Valley, they can be reached at 623-932-2874 and in the East Valley at 480-821-9577. They can also be reached through the Contact Us page. You can always count on the Plumbing Masters plumbing professionals to smell good and show up on time or they will pay you! Plumbing Masters...The Smell Good Plumber!!!
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